Frequently asked questions

First you need know, it’s scent machine, not a normal diffuser. It does not work all the time, it will work 3-10s (depends on the model) or the time you set, then pause for 2-10mins which you can set too.

- Check if the power is on or off.

- If there is no diffusion or it is weak, replace the oil with rubbing alcohol and run it through the machine for 5mins.

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